In spring of 2019, the experts from Ed-Ops led a two-part conference on the components of robust operations systems and the steps to creating efficient teams. Called the “Five Pillars of Ops Excellence” the seminars were organized around:
- Setting Clear Roles and Responsibilities
- Creating Standard Operating Procedures
- Cross-training
- Proactive Communication, both Internal and External
- Continuous, Individualized Staff Development
Review the full presentation
Part 1 – Clear Roles and Responsibilities and Standard Operating Procedures
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Part 2 – Cross-training, Proactive Communication, and Staff Development
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![]() | 1.78 MB |
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Type:
Presentation
Guidebook
Topic:
Operations Management