As Director of School Support and Development, Randall guides new charters schools through the planning and start-up stages, and helps existing schools ensure operational excellence and sustainability by providing technical supports, professional development opportunities and best practice sharing. He and his team also seek to address sector-wide challenges and secure needed resources for the sector. Before joining the Charter Center, Randall served in the New York City Department of Education for 11 years - four years as a school business manager, then as Deputy Network Leader in one of the school support networks. He concentrated on the integration of operations, student services and instructional coaching into strategic plans for improvement. Prior to his entry into education, Randall worked in the private sector in sales management.